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  • FAQ

Frequently Asked Questions about Disability Services

Holly Blue Healthcare - Improving quality of life through better support for those in need.

Will we be able to choose the type of support we receive?

Yes, this is what the NDIS is all about! The NDIS gives you more freedom over how, when and where your supports are provided. Before you get involved with the NDIS, think about the disability related services and supports you have in your life. What’s working or what’s not working for you? Is there anything you would like to change or do in a different way? 

Can I receive funding for transport in my NDIS package?

Some people may be eligible for transport funding in their NDIS package, which will be determined based on personal circumstances and daily activity. Not all transport options will be eligible for NDIS funding, so you should discuss your transport requirements with your NDIS planner. There are currently three levels of transport funding determined by the NDIA.

What about my goals, will they be included?

While your first plan will focus on current need, goals will be included in your first plan and there is no limit to the number of short or long term goals. You might have already done a lot of thinking and planning about your goals. If you haven’t, there’s no pressure to include all possible future goals at this stage. You may develop more goals in the future.

When can I make an access request?

People with disability will be able to make an access request from six months before the start of transition in their area. You can find out when transition starts in your area through an online location search. For people who are close to turning 65 it is important to note that you must be less than 65 years on the day of making an access request to be eligible to become a participant.

What if I am not eligible for the NDIS?

If you are currently receiving specialist disability services but are not eligible for the NDIS, you will continue to receive support that will enable you to achieve similar outcomes through Continuity of Support arrangements.

Will respite care still be available under the NDIS?

The NDIS brings a new approach to respite care. It actively encourages the person with disability to participate in the community socially and economically. The assumption is that carers will get natural breaks when the person is meaningfully engaged with their community. Respite services remain available, should this be a part of your plan. (Short-Term Accommodation) 

Can I change what I need and what my family needs under the NDIS?

Yes, if your circumstances change. If something happens that impacts on the supports you need all you have to do is let the NDIA or your support provider know and they will work with you to review your plan. In addition, your NDIS plan will include a 12 month review. During this review the NDIA will work with you to see if the supports you are getting are appropriate and if they are helping you reach your goals. You may also wish to change some of your goals or set new ones which may mean your supports will change.  As your NDIS service provider Holly Blue Healthcare will be there with you throughout this process and we are more than happy to help you connect with the NDIA and identify the supports you need to live the life you want.

Can I contact Holly Blue Healthcare with any other questions I may have?

Yes, please feel free to contact us.

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